Open Gate Sangha
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Knowledge base
Sunday Community Practice
Sunday Community Practice
9
Monthly Subscriptions to Sunday Community Practice
Single Session of Sunday Community Practice
Upgrading from Single Session to Monthly Subscription
Cancelling Monthly Subscription
Accessing Broadcasts, Replays and Materials
View all 9
Weekend Online Retreat
Weekend Online Retreat
6
What's next after I enroll in an online retreat?
Where do I watch live sessions and replays?
How can I participate from other time zones?
How long will replays and program materials be available?
I did not receive the welcome letter or orientation videos
View all 6
Free Broadcasts (Live or Prerecorded)
Where do I go to watch free broadcasts?
1
Solution: Watch on our Broadcast Page or YouTube
I have a scheduling conflict with a broadcast. How can I access it later?
1
Solution: Replays on YouTube for 48 hours, then sold in our online store.
I can't hear any sound!
1
Locate the Volume Control for the Video Player
The broadcast is on the air, but the video isn't playing!
1
Click/tap on the Red Triangle
The Stream
The Stream
6
How Do I Use the Stream After I Subscribe?
How do I get back to the Stream, once I am subscribed?
How do I download from My Playlist in the Stream
How Do I Update My Credit Card
My playlist on the stream hasn't renewed this month
View all 6
YouTube
YouTube Channel Membership
4
How to Become a Member of Adyashanti's YouTube Channel
How to Access Members-Only Content (for YouTube channel members)
How to Cancel YouTube Membership
How to Upgrade from Basic Membership to Membership Plus
Pirated YouTube Videos of Adyashanti
1
Reporting Pirated Adyashanti Videos on YouTube
Using our Website
How do I find my downloads?
1
How do I find the audio download(s) I purchased?
Which internet browser should I use?
1
Mac, iPhone, and iPad Recommended Browsers
My Open Gate Sangha Account
How do I create an account, sign up for the mailing list, or change my password?
2
Solution: Follow this process to create an account, & add yourself to the mailing list.
How do I Change My Password
I can't login to my account.
1
Solution: Check your log in info, check CAPS LOCK, use Forgot Password Link
I'm not receiving email updates or postal mail from Open Gate Sangha.
1
Solution: Modify or verify your account settings, & check the spam folder.
Updating or adding a new credit card to your payment profile.
2
Updating or Adding a new credit card to your Payment Profile
Updating My Subscription Credit Card
How do I change my billing/shipping address?
1
Solution: follow this process to change billing/shipping address
I have a question about something else media related.
How do I add MP3 audio files to my iTunes library?
2
Solution: Follow this guide to add content to your iTunes library.
Audio Download Opens To Player and Doesn't Download
I want to burn my downloaded MP3 audio files to CDs.
1
Solution: How to burn CD
I can't view the Teachings Page videos with my Apple device.
1
Use VLC for computers running Apple's OSX operating system.
How can I play MP3 audio files with my Android device?
1
Solution: Download the correct media player from the Google Play Store.
How to download to iPhone or iPad
1
How to download mp3 to iPhone/iPad
I have a question about ordering a Bookstore product.
My shipping address is different from my billing address.
1
Solution: Input your shipping address at the point of sale, if necessary.